boxcode-support

BoxCode Support

BoxCode scans and verifies ISO 6346 shipping-container identifiers on an iPhone.

Quick help

The code was not detected

Capture the identifier straight-on in good light, keep all four owner letters and seven digits visible, and avoid glare. Difficult vertical markings may require manual entry. BoxCode intentionally avoids producing a confident result when the OCR evidence is weak.

The Save button is disabled

BoxCode saves only an 11-character identifier with a valid ISO 6346 check digit. Correct the highlighted code or enter it manually.

Restore BoxCode Pro

Open the ellipsis menu, choose Unlock BoxCode Pro, then select Restore Purchases. The same action is available under Privacy & Help. Use the Apple Account that made the original purchase.

Export records

CSV export is included with BoxCode Pro. Open the ellipsis menu, select Prepare CSV Export, then select Share Prepared CSV.

Delete local data

Swipe left on an individual record to delete it. Deleting BoxCode removes its locally stored records from the device, subject to device backups.

Privacy

Read the BoxCode Privacy Policy.

Contact

Email isaac.cheok.dingrong@gmail.com.